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Policies and Procedures

SubjectProduct TypeModelArticle TitleEdition
Already Repaired?ALLAllAvoid Frustration, Look for a Repair Verification LabelVol. 2, No. 1
Basic and Extended WarrantiesALLAllWarranty, Basic or Extended? Understanding the DifferencesVol. 3, No. 3
Calling the Hot LineALLAllHave the Correct Information ReadyVol. 3, No. 1
Calling the Hot LineALLAllHot Line CommunicationsVol. 2, No. 2
Calls to Consumer ServicesALLAllReferring Calls to Consumer ServicesVol. 12, No. 4
Clarion Phone NumberALLAllUpdate Your Records: New Clarion Phone NumbersVol. 5, No. 2
Contacting KMC Consumer ServicesALLAllA Tip from Consumer ServicesVol. 2, No. 4
Deciding on WarrantyALLAll"Is It Warranty?"Vol. 2, No. 2
Essential Tool ProgramALLAllTool CornerVol. 12, No. 3
Flat Rate Change RequestALLAllFlat Rate Change CardVol. 2, No. 1
Flat Rate ManualsALLAllWarranty flat Rate Paper Manuals Updated for 1999Vol. 11, No. 4
Generator WarrantyGENAllKawasaki Portable Generator WarrantyVol. 11, No. 3
Good Times Protection PlanALLAllGTPP CertificatesVol. 10, No. 3
Hot Line BoothALLAllSee the Hot Line!Vol. 3, No. 3
Hot Line Computer SystemALLAllNew Computer SystemVol. 1, No. 1
Hot Line HelpALLAllThe Tech Hot Line is Busy: We Need Your Help... Vol. 6, No. 1
Hot Line Log NumberALLAllAuthorization or Log Number?Vol. 7, No. 1
Hot Line Phone SystemALLAllNew Phone System for Toll-Free NumbersVol. 7, No. 4
Hot Line for Dealers OnlyALLAllThe Hot Line Number: A Dealer Exclusive!Vol. 3, No. 1
Hull ID Number CodesPWCAllDecoding Kawasaki Watercraft Hull ID NumbersVol. 4, No. 2
K-FAX NumberALLAllAttention K-FAX UsersVol. 8, No. 4
K-FAX UsageALLAllK-FAX - Instant AvailabilityVol. 8, No. 2
Kawasaki Charge CardALLAllUsing the Kawasaki Revolving Credit CardVol. 2, No. 2
Legal Responsibility for RecallsALLAllRecalls and RepairsVol. 5, No. 2
MULE 2510 Diesel Injection ServiceUVMULE 2510 DieselDiesel Fuel Injection by DENSOVol. 12, No. 4
Model NamesALLAllModel DesignationsVol. 4, No. 3
Ordering Crank BearingsM/CAllCrank Bearings - Order Them AllVol. 13, No. 1
Packing Warranty Return PartsALLAllStuff It... (please)Vol. 9, No. 2
Product Support Dealer ProgramALLAllProduct Support Dealer ProgramVol. 10, No. 4
Recall BulletinsATVAllReminder! Important Service BulletinsVol. 12, No. 4
Recall BulletinsM/CAllReminder! Important Service BulletinsVol. 12, No. 4
Recall BulletinsPWCAllReminder! Important Service BulletinsVol. 12, No. 4
Recall PolicyPWCAllWatercraft Dealers Warning!Vol. 4, No. 1
RecallsALLAllRecalls Show We CareVol. 9, No. 2
Repair Campaign SystemALLAllNew Repair Campaign System Keeps Customers Happy!Vol. 2, No. 1
Replacement LabelsALLAllProduct Labels and Replacement ID NumbersVol. 9, No. 1
Service Bulletin ProductionALLAllHow Are They Produced?Vol. 5, No. 2
Use Proper Model Name to Hot LineALLAllZX-11 Doesn't Cut It... Vol. 9, No. 3
VIN CodesALLAll17 Characters Worth KnowingVol. 4, No. 3
Warranty Claim ShippingALLAllSpecial Shipping Costs on Warranty ClaimsVol. 12, No. 4
Warranty Payments, FARs, FDMs, RecallsALLAllAre You Getting All That You Deserve?Vol. 9, No. 3
Warranty Registration TransferALLAllKeep Us CurrentVol. 9, No. 2
Warranty Registration by K-ShareALLAllMaking Warranty Registration a PriorityVol. 10, No. 2
Warranty RepairsPWCAllHull Repairs Under Warranty: Do's and Don'tsVol. 4, No. 2
Warranty vs. ModificationsALLAllPerformance Mods and Warranty Don't MixVol. 4, No. 1